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Job Vacancy

Head of Central Support Services



WWTW HQ – providing support to nationwide services

Based at


NR24 2ED

Job Type 


Employed by 

Walking With The Wounded

Line Manager



£50K + medical

Closing date

1700 - 29 July 2019


WWTW supports those who have served in the Armed Forces and their families, empowering them to regain their independence, thrive and contribute in our communities.  Read more about WWTW, our team our key values here:

In order for WWTW to achieve its objectives, both from a fundraising and an operational perspective, the central support services are critical enablers, being at the heart of all our business activities. Your key responsibility and skill set must be Information Management and Technology, combining a good understanding of the business imperatives with sufficient technical competence to be able to oversee the development and use of a combination of Information Technology, Information Systems and Information Management in the charity.

You will ensure that the IT and information services add maximum value, and that all systems necessary to support the Charity’s operations and objectives are in place. You will also be responsible for the HR function in the charity, working closely with HR, as well as overseeing governance process for the CEO and the implementation and development of policies and procedures.

You will be directly responsible for the IM&T team of two F/T members of staff (Salesforce Manager & IM&T Assistant) and a F/T HR Officer. You will be part of the Senior Management Team (CEO, Director of Operations, Director of Fundraising and Marketing, Deputy Director of Operations, Head of Finance), and will advise on the technical direction of the organisation and all aspects of strategic information policies, planning and implementation as well as HR, governance and policies.

This is a key role for WWTW with a significant degree of responsibility. You will be based at WWTW HQ in Norfolk.

WWTW is an equal opportunities employer. WWTW is an employer committed to promoting and protecting the physical and mental health and wellbeing of its staff.

For more information, please contact HR in the first instance:

Cheryl Mellor

0161 205 9287

Application forms are available on request if you are interested in applying for the role.

Closing date for applications is 29 July  

To apply, please return your CV and completed WWTW short application form to  by 1700 on 29 July 2019.

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